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 PO Box 391818 Cambridge. MA 02139
LabCloud™, Lab Operations in the Cloud
Questions?

LabCloud Inc. does and will continue to do everything in its power to protect the confidentiality and security of your company’s information by placing you, our Customer, in control of the process by allowing you to consent to non-aggregate information sharing before it occurs as described in this Privacy Policy.

By using our web site and/or our on demand service, you consent to the collection and use of information as set forth in this Privacy Policy.

A. We limit how, and with whom, we share your company’s information based on your

choice. LabCloud Inc. will only share your company’s information with others:

• at your request;

• to process or service a transaction or product authorized or requested by you;

• when required by law to disclose such information to appropriate authorities;

• to companies that assist us in marketing our products and services;

B. We collect only the information necessary to deliver the products and services you request. LabCloud Inc. collects only the company’s information necessary to serve your procurement needs, to protect against fraud, and to fulfill legal and regulatory requirements. We collect the following:

• Information we receive from you: from our www.labcloudinc.com website, your service, and any other information you subsequently provide to us orally, in writing or through the Internet;

• Information about your transactions and communications with us;

• Information from public records accessed in the ordinary course of business

C. We establish safeguards to ensure the security and confidentiality of your information. LabCloud Inc. restricts access to your company’s information to our employees who need it to

do their job functions. Employees with access to your information are required to strictly maintain the confidentiality of all Customer information.

LabCloud Inc. maintains physical, electronic and procedural safeguards that comply with Industry standards to protect your company’s information. We routinely test our information systems and website to ensure that unauthorized access does not occur.

D. We maintain your privacy even after you cease to be our Customer.

If your organization decides to close or cancel its account or you become an inactive Customer, LabCloud Inc. will continue to follow this privacy policy with respect to the information we have in our possession about you and your organization.  This agreement survives termination by either party is effective for all and any services rendered or used by LabCloud Inc., affiliates, or customers.

Give Us Your Feedback. Our goal is to protect your privacy. To comment or help us improve, please contact us via e-mail (support@labcloudinc.om).

Changes to this Privacy Policy. This privacy policy may be modified from time to time to comply with applicable laws or to conform to our current business practices, without prior notice to you. We will post any changes to this on our web site (www.labcloudinc.com) and notify you via your billing contact email. We encourage you to revisit the Privacy Statement that is posted on our web site from time to time to check for updates. You may also obtain a copy of our current Privacy Policy by contacting us via e-mail (support@labcloudinc.com).

ADDITIONAL INFORMATION WE WANT YOU TO KNOW:

Security Statement. We take every reasonable precaution to protect your information. When you submit information to us through our web site, your information is protected both on-line and off-line. All data transferred to/from LabCloud networks and servers, from/to an external entity, are encrypted to industry standards (256 bit encryption). Please keep in mind that messages you send to us by Internet e-mail may not be secure. We maintain appropriate physical, electronic and procedural safeguards to ensure the security, integrity and privacy of your personal information within our company. Only those employees who require your organization’s information to perform a specific job are granted access to your organization’s identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. If you have any questions about the security of your information at LabCloud Inc., you may contact us by email at support@labcloudinc.com.

Our Use of Internet Browser Cookies. LabCloud Inc. may use Internet browser “cookies”. A cookie is a small line of text that is stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifiable information. We use them to measure visits and improve content and navigation on our website.

LabCloud Inc.’s use of cookies will not affect our policy of not disclosing any of your personal

information without your consent.